VPNAK setup guide: five steps to a live connection

Click Log in at the top right of the site to open the user panel, then switch to the sign-up view on the login page; you can also use the button at the bottom of this page to jump straight there. The form asks for just two things: a username and a password. This service requires no email address and there's no verification email to wait for — submit the form and registration is done.

For the username, a mix of letters and numbers works best: moderate length, easy to remember, and handy later when you open a ticket in the panel to check an order. Avoid non-Latin characters, spaces and special symbols. For the password, use at least ten characters, mix upper and lower case with digits, and don't reuse a password from another site. You can change the password in the panel at any time; after changing it you'll need to log in again with the new one.

After you submit, the system logs the account into the panel automatically and drops you on the Account Overview section. If the page stays on the login screen, just log in once with the credentials you set. Registration itself costs nothing and never triggers an automatic charge — you choose and pay for a plan manually in the next step.

After logging in, open the Buy a Plan section, or compare options first on the plans and pricing page. There are three monthly tiers: ¥9.9/month with 60GB, ¥18/month with 250GB and ¥28/month with 500GB. Data resets every month on your activation date, so it returns to full on the same day each month — no prorating if you start mid-month. All three tiers have identical routes and features; only the monthly data allowance differs.

If you don't use it often, data packs are an option too: ¥158/300GB, ¥358/1000GB and ¥658/3000GB — use them up at your own pace, they never expire and don't reset monthly. Data packs and monthly plans can coexist: when the monthly allowance runs out first, the client automatically falls back to the remaining data pack balance, with no manual switching.

The ordering flow: choose a plan → confirm the order details → pick a payment method → scan the code or follow the redirect to pay → return to the panel and wait for the status to change to “Completed”. Supported payment methods are Alipay / WeChat / USDT. The order usually updates within seconds of payment; if it sits at Pending for a long time, hit refresh in the order list first, then check whether the payment actually went through. If you upgrade to a higher monthly tier later, the price difference is converted into remaining days — no need to buy again.

You can request a no-questions-asked refund within 7 days of your first payment, and this applies to every monthly plan and data pack; the exact request form and processing time are in the refund policy. Before buying, think about how you'll use it: if you watch 4K streaming often or keep AI tool sessions open for hours, going straight to the 250GB or 500GB tier is the easier choice.

Once the order is complete, go back to the Account Overview section of the panel. The subscription card shows your current plan, remaining data and expiry date, with two key buttons beside it: “Copy subscription link” and “One-click import”. Copy puts the link on your clipboard; One-click import tries to launch an installed client on your machine and write the configuration for you, saving the manual paste.

A subscription link looks like this: https://example.com/sub?token=YOUR_TOKEN. That one is a format example, not a working address; the real link is generated by the panel for your account, and the token at the end is tied to it. A subscription link is the same as account credentials: anyone who has it can use your data, so don't forward it to friends, post it in public groups or leave it in screenshots. If you suspect it has leaked, just reset the subscription in the panel — the old link stops working immediately, and you're back up after copying the new one and updating the client once.

The panel also provides a subscription QR code, which mobile clients can read with their built-in scanner — no copying and pasting. Subscription content syncs whenever the server is updated: tap “Update subscription” once in the client to pull the latest route list, with no config files to edit by hand. If your client supports scheduled auto-updates, set the interval to a day or less.

Full details on keeping your token safe, resetting a subscription and sharing it across devices are in Beginner to Advanced; for this page, just remember one thing: copy the link from the panel only, never dig an old one out of a chat history.

Find the Windows entry in the panel's Download Client section, click to get the client and finish the install. The download area requires you to be logged in with an active plan; the buttons on the page hand you the installer for each platform directly, so there's nothing to hunt down elsewhere.

On first launch, most versions pop up a subscription import window — paste the link you copied in the previous step and click “Import” or “Update subscription”. If nothing pops up, look for an entry such as “Subscription”, “Configuration” or “Config file”, create a new subscription, paste the link and save. After a successful import, groups like “All routes / Asia / Europe & America / Favorites” appear in the left sidebar, and the main area lists the available regions and route types.

Pick a route and click “Connect”. There are three ways to tell you're connected: the status area reads “Connected”, the tray icon turns from grey to colour, and a status dot appears next to the route. If the import fails on Windows, check three things in order: whether the link was copied in full (the token parameter at the end must be intact), whether your current network can open the panel domain, and whether the client is up to date (older versions may not recognise the newer subscription format).

How to pick a route: for Southeast Asia and streaming, Singapore and Hong Kong first; for AI tools and English-language sites, Japan and the US; for European sites, Germany. On route types, IEPL dedicated lines suit long, stable sessions, relay routes handle peak hours, and direct connections are fine for opening a single page. The full selection logic is on the locations page.

Again, choose the macOS version in the panel's download area. The installers come in two chip architectures, one for Apple silicon and one for Intel — pick the one that matches your machine; the wrong build usually won't open or reports an incompatibility. If macOS blocks the first launch, go to System Settings → Privacy & Security, find the blocked-app notice at the bottom and choose Open Anyway; it won't block again.

Once the client is open, the import path is exactly the same as on Windows: find the “Subscription” or “Configuration” entry, paste the subscription link and save, then click update once and the route list fills in. The macOS client usually lives in the menu bar, with the connection status shown on its icon; click the icon to switch routes or disconnect quickly.

If you want certain apps to skip the route, the macOS client generally offers rule or split-tunnelling settings; beginners are better off getting connected with the default configuration first and adjusting later as needed. After editing rules, remember to save and reconnect once, otherwise the changes won't take effect.

On mobile, get the Android client package from the panel's download page. During installation Android asks you to “allow installing apps from unknown sources” — grant it once when prompted. You can also use the subscription QR code in the panel and scan it inside the client, which skips the copy step entirely.

Open the client, go to the “Subscription” or “Configuration” entry, paste the link or scan the code, then save and return to the main screen — the route list appears automatically. Pick a route and tap Connect; Android shows a “create VPN connection” permission prompt, so choose Allow. You only confirm this once; later connections won't ask again. When the connection succeeds, a persistent status notification appears in the notification shade.

The most common Android issue is the system's power-saving policy killing the app in the background, which shows up as the connection dropping a few minutes after the screen locks. The fix is to add the client to the “Unrestricted” list under battery or app management in system settings and allow it to run in the background. Some phones also need the app locked in the recent-tasks view. With both done, long sessions stay far more stable.

The iOS client comes from the App Store, and the iOS entry on the panel's download page takes you straight to its store page. Once installed, open the client, copy the subscription link from the previous step and choose “Add subscription” to paste and save it; you can also scan the QR code in the panel to import.

On the first connection iOS asks to “add VPN configuration” and requires your device passcode or Face / Touch ID; once confirmed, the configuration is saved to the system and later connections won't ask again. When you're connected, a VPN badge appears in the status bar, and the client's home screen shows the current route and connection time.

If the route list is empty after importing, pull down to refresh the subscription in the client first; if it's still empty, go back to the panel and copy the link again, making sure the copy wasn't truncated. On iOS, after switching routes it's best to disconnect and reconnect so the new exit takes effect, rather than switching while connected.

The client showing “Connected” is only the first step — you still need to confirm your traffic really goes through the route. Three checks, in order: first, whether the exit IP changed — look up your current IP before and after connecting; if the location moves from your own country to the route's location, the exit has switched. Second, whether DNS resolution works — if the target site opens and pages don't spin endlessly, resolution is going through the route too. Third, test the app itself — open the app or site you actually need and see whether content loads properly.

For streaming, just look at the content: open a playback page, and if you see the target region's library and subtitles, the route works for that platform. For AI tools, check that replies come back reliably and long conversations don't drop. For cross-border access to business systems or collaboration tools, watch whether your login session holds — frequent sign-outs usually mean the route was switched mid-session.

If the client says “Connected” but pages won't open, work through this order: switch to another route in the same region and reconnect; update the subscription in the client to rule out a stale route list; restart the client; finally, check that your system clock is accurate (a large time offset makes the encrypted handshake fail). If none of that helps, match your symptoms against the “Connection & troubleshooting” category in the Help Center, or open a ticket in the panel — include the client name, OS version, route name and the exact error text, and it'll be resolved much faster.

For everyday use, just remember three things: don't switch routes constantly — one stable route is fine long term; never share your subscription link; and the panel warns you before a plan expires, with renewals and upgrades handled inside the panel. On encryption, this service uses bank-grade encryption throughout: once the connection is up, data travels encrypted between the client and the route.